Step-by-step walkthrough for safe login on Bitpanda
To begin, navigate to the official login URL: web.bitpanda.com/user/login. This ensures you’re accessed the legitimate portal. :contentReference[oaicite:2]{index=2}
Check the browser address bar for **https://** and the correct domain. Avoid links sent via unknown emails or pop-ups to reduce phishing risk.
Use the email address you originally registered with. Double-check spelling, as login failure is often caused by minor typos.
Enter your password carefully (it is case-sensitive). If you suspect it’s been compromised, consider resetting it now.
For added protection, Bitpanda supports 2FA via an authentication app (e.g., Google Authenticator). If this is enabled, you’ll need to enter a code from your mobile device. This extra layer ensures that even if someone has your password, they cannot log in without the 2FA code.
If you haven’t enabled 2FA, it’s strongly recommended—go to your account settings after login and complete setup.
Occasionally, a CAPTCHA or extra verification step may appear (e.g., identifying objects in images) to prevent automated login attempts. Complete it as instructed.
Once your credentials and any verification are accepted, you’ll be taken to your Bitpanda account dashboard. Here you can view assets, trading history, deposit/withdrawal options, etc. :contentReference[oaicite:3]{index=3}
Use a strong, unique password—mix uppercase & lowercase letters, numbers and symbols.
Enable 2FA if it isn’t on yet—it’s one of the best ways to safeguard your account.
Beware phishing—never click on links from unsolicited emails or messages claiming to be Bitpanda login. Always go directly via the official site.
Monitor account activity—review your login and transaction history regularly to spot any unauthorized access early.
Click the “Forgot password” link on the login page, enter your email, and follow the reset instructions sent by Bitpanda.
Use backup codes stored during 2FA setup, or reach out to Bitpanda support directly for recovery guidance.
Multiple wrong login attempts may trigger temporary lock-out. Wait a brief period, ensure you are using correct credentials, then try again or contact support if the issue persists.